Cosmetics are considered final sale and not eligible for return or exchange.
Perfumes are considered final sale and not eligible for return or exchange.
Returns
You are entitled to an exchange or refund within 30 days of receiving of your purchase based on the following conditions.
Remorse - A product can be returned if the wrong product was purchased. It must be unused and in the original opened packaging. You are required to return the product back to us and we will refund the cost of the returned product(s) once they arrive. We do not refund the original shipping cost.
Damaged/Defective - We will resend the damaged/defective products or make a refund (your choice) when a package is damaged by the carrier or defective in another way. We will require visual proof and we may ask that the product be returned via a shipping label that we will provide.
Incorrect - If we send an incorrect product, we will send the correct product or make a refund (your choice). We will require visual proof and we may ask that the product be returned via a shipping label that we will provide.
To return products, please email shop@veerandwander.com for approval and any additional instructions. It's easiest to reply to the order email we send.
Return items to: Veer & Wander 6 Brady St San Francisco CA 94103